OWEN ROAD SURGERY

Owen Road Surgery

Trainer: - Dr MR Kingston and Dr ADC Whitton

Practice: -
Dr MR Kingston and Dr ADC Whitton
Owen Road Surgery,
Owen Road,
Lancaster
Lancashire.
Tel: 01524 846999

We are a six Doctor training Practice situated north of the river in Lancaster.
Fully computerised using the Emis computer system. All patient results and letters are scanned into the electronic patient record.
We offer appointments on the day with a limited amount of pre- bookable appointments available up to 10 days in advance.

We are committed to on going training and development of all staff.
Practice meetings are held weekly with Doctors and the Practice Manager. These meetings are also used for training purposes and speakers invited.
The Practice Manager meets weekly with the nursing/admin and reception staff to discuss any issues arising / again this is used for training purposes i.e. first aid / resusitation training which is updated annually.
Meetings with the full Primary Health Care Team take place quarterly, although if there are any specific issues to discuss staff are invited to attend the weekly Practice Meeting.

Our Practice Nurse team consists of two part-time Practice Nurses who as part of their role cover the following clinics:
Diabetic, Asthma, Chronic Disease Management, COPD, Travel information.
We have one full time Primary Care Support Worker plus 2 other staff members trained to take bloods. Three members of the team are trained to offer smoking cessation advice.
One of our nurses Jane Sellars is trained to see patients with minor illness problems.
Patients are offered an appointment in her clinic which runs each morning from 10.00am -12.00noon
 

Two of our Doctors, Dr Andrew Whitton and Dr Michael Kingston are qualified trainers.
We take 5th year Medical Students from Liverpool University for three training blocks per year and they each spend 6 weeks in the practice.
We also have full time Registrars usually spending their 12 month training period with the practice.
This year the Practice has become involved in a joint Registrar training scheme with the Palliative Care service. The Trainees spend 3 months with the Practice and their time is divided between GP and Palliative Care training at St John's Hospice.

We are constantly auditing our services to help identify areas for advancement and improvement.